Privacy Policy
At AllMind AI, we take your privacy seriously. This Privacy Policy describes how AllMind AI (“we,” “our,” or “us”) collects, uses, and discloses your personal information when you use our services. By accessing or using our services, you acknowledge that you accept the practices and policies outlined in this Privacy Policy, and you hereby consent that we will collect, use, and disclose your information as described herein.
Remember that your use of AllMind AI's services is at all times subject to our Terms of Service, which incorporates this Privacy Policy. Any terms we use without defining them have the definitions given to them in the Terms of Service.
As we continually work to improve our services, we may need to change this Privacy Policy from time to time. Upon such changes, we will alert you by placing a notice on our website, by sending you an email, and/or by some other means. If you use our services after any changes to the Privacy Policy have been posted, that means you agree to all of the changes.
Table of Contents
1. Information We Collect
1.1 Personal Information
We may collect the following categories of personal information:
- Identity Information: Name, date of birth, profile picture, and other similar identifiers.
- Contact Information: Email address, phone number, mailing address, and other contact details.
- Account Information: Username, password, account preferences, and other account-related details.
- Technical Information: IP address, browser type and version, device information, operating system, and other technology identifiers on the devices you use to access our services.
- Usage Information: Information about how you use our website and services, including browsing history, search history, and information regarding your interaction with our website or applications.
- Financial Information: Payment information, transaction history, billing address, and other financial details when you purchase our services.
1.2 Information Collected Automatically
When you use our services, we may automatically collect certain information, including:
- Log data (e.g., IP address, browser type, pages visited, time spent on pages, referring/exit pages)
- Device information (e.g., device type, operating system, unique device identifiers)
- Cookies and similar tracking technologies
- Location information when you enable location services
We use this information to improve your experience, understand how our services are being used, and customize our services to your preferences.
1.3 Information You Provide
We collect information you provide directly to us when you:
- Create or modify your account
- Use our AI services and input data for processing
- Fill out forms on our website
- Subscribe to our newsletters or other communications
- Request customer support
- Communicate with us by email, phone, or otherwise
2. How We Use Your Information
We use the information we collect for various purposes, including to:
Provide and Maintain Services
Deliver the services you request, process transactions, and maintain your account.
Improve and Develop
Analyze usage patterns, conduct research, and develop new features and services.
Personalize Experience
Customize content and recommendations based on your preferences and usage history.
Communicate with You
Send administrative messages, updates, security alerts, and support messages.
Marketing
Send marketing communications about our products, services, and events (with your consent where required by law).
Security and Protection
Detect, investigate, and prevent fraudulent transactions, unauthorized access, and other illegal activities.
We may also use your information for other purposes with your consent or as permitted or required by applicable law.
4. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information. These may include:
Right to Access
You have the right to request access to the personal information we hold about you.
Right to Rectification
You may request correction of any inaccurate personal information.
Right to Erasure
You may request deletion of your personal information under certain circumstances.
Right to Restrict Processing
You may request that we restrict the processing of your personal information under certain circumstances.
Right to Data Portability
You may request transfer of your personal information to another service provider.
Right to Object
You may object to the processing of your personal information under certain circumstances.
California Resident Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including the right to opt out of the sale or sharing of your personal information, the right to limit the use of your sensitive personal information, and the right to non-discrimination for exercising your privacy rights.
To exercise your rights, please contact us using the information provided in the "Contact Information" section below.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of sensitive data
- Regular security assessments
- Access controls and authentication procedures
- Secure network architectures
- Continuous monitoring for suspicious activities
- Employee training on security and privacy practices
However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
6. International Data Transfers
Your personal information may be transferred to, stored, and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country. When we transfer your personal information to other countries, we will protect that information as described in this Privacy Policy and in accordance with applicable data protection laws. We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy, such as implementing the European Commission's Standard Contractual Clauses for transfers of personal information.
7. Children's Privacy
Our services are not directed to children under the age of 13 (or 16 in certain jurisdictions). We do not knowingly collect personal information from children under these ages. If you become aware that a child has provided us with personal information without parental consent, please contact us at support@useallmind.ai. If we become aware that we have collected personal information from a child without parental consent, we will take steps to remove that information from our servers.
8. Data Retention
We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements, or to provide our services. To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information, and the applicable legal requirements.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time in response to changing legal, regulatory, or operational requirements. We will provide notice of any such changes (including when they will take effect) in accordance with applicable laws. Your continued use of our services after any changes to the Privacy Policy indicates your acceptance of the changes. Please review the Privacy Policy periodically to stay informed about our information practices.
10. Contact Information
Legal Department
AllMind AI
support@useallmind.ai
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact our Data Protection Officer at the address above. We will respond to your inquiry within a reasonable timeframe.
This Privacy Policy was last updated on March 17, 2025. By using our services after this date, you agree to the current version of the Privacy Policy.
